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Sales Department
For sales or pre-sales related questions.
Live chat hours: 9am - 6pm Monday - Friday
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Customer Service Department
For questions regarding billing, domain names, and add-on services not related
to sales or support.
Live chat hours: 9am - 6pm Monday - Friday
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Technical Support Department
For support questions related to your web hosting account.
Live chat hours: 24 hours
Note: Live chat technical support should only be utilized for quick answers to basic
support questions. We recommend using our support
helpdesk for more complex issues.
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